How can we help you?
When we meet we will discuss your current financial situation and what you are looking to achieve both now and into the future.
The information provided will be analysed and the available options and your borrowing power with various lenders based on your financial position discussed. The most important consideration is that you can meet the financial commitments comfortably and without financial hardship.
A written recommendation of the best suited lenders and products for your needs will be provided inclusive all the bank and government fees and charges.
You will be advised what supporting documentation is required, what information is needed to complete the necessary application forms, produce favourable supporting notes to support your request for finance and lodge the loan with the chosen Lender.
You will be updated on the application progress with the Lender regularly to ensure that it is being processed in a timely manner and is meeting any timeframes such as cooling off periods.
We will keep you informed at every step of the way and will also liaise with your permission with your Solicitor and Agent to keep all parties updated.
Upon formal loan approval, you will be informed and a copy of the approval letter will be forwarded to your Solicitor.
It is our aim that the mortgage documents are issued in a timely manner and ensure that all parties are working towards the common settlement date. If the First Home Owner Grant (FHOG) is being claimed we will handle the processing of this with the lenders to have funds available for settlement.
If the loan is for a refinance we will help liaise with the outgoing lender to ensure a streamlined changeover between lenders.
We provide an ongoing service, the process doesn’t stop with the settlement of the loan. we will be in touch with you after the settlement and will be here to help with the ongoing management of your loan.
We encourage you to call or email us if you ever have any service issues with your lender, questions regarding your loan, or if you would like to consider options such as fixing your loan or are considering a further purchase.
for more information on home loans
Please contact Hana on 0416207705 or hana@hanafinances.com.au.
Credit guide available here.